Information we collect
Chat Center is built around the philosophy of giving users control over their messaging and media that they share through their phone and other mobile devices to communicate. Our philosophy empowers users to make specific decisions as to what information about them Chat Center can collect and use.
We try to collect as little information as possible from our users and leave most of the decisions about their data privacy up to them. Our business model is significantly based on opt-in advertising, where users opt-in to receive information from brands they like and with whom users choose to interact.
We do collect information to provide a better experience for all of our users, for example we detect the language you use in the phone so that we can deliver Chat Center in your preferred language. When you sign-up for Chat Center, we ask you for your name, email address, and sometimes telephone number to help facilitate the usage of Chat Center. In addition, we collect the information you choose to share on Chat Center, such as when you send a message, upload photo, and perhaps video and audio files, or reply to a friend's message. But you decide how this personal information is used and shared through Chat Center.
When you use Chat Center, we will also collect certain technical information, such as device identifier (but not the UDID), MAC address, device event information, such as crashes, system activity and hardware settings, as well as Internet Protocol (IP) address, operating system, the browser type, your personally identifiable activity on Chat Center web site if you are accessing Chat Center through the browser. We also access your contact address book in order to identify your friends, facilitating your use of Chat Center as a social messaging tool. When this information is passed, encrypted, to our servers for processing. We only do this with your permission. We may also ask you to give location information and if you agree we add it to your media and messages. This is in order to enable later recall of messages based on time and place variables. We also access your photo and video gallery, with your permission, in order to permit you to use media from the gallery in Chat Center.
Some information may be collected but will not leave your device using mechanisms such as browser web storage (including HTML 5) and application data caches.
Most Internet browsers automatically accept cookies - files the browser places on your computer. We may use both session cookies and understand how users interact with our services, to monitor aggregate usage by our users and web traffic routing on our services, and to improve our services. No personally identifiable usage information will be kept for use by Chat Center except to enable your use of the Chat Center app. Chat Center does enable each user to have their own personal message cloud, including media and usage history of Chat Center. This will be hosted by Chat Center but used only when and how you want it used to enhance the value of Chat Center.
How the information we collect is used
We use the information collected through Chat Center for the following purposes:
—to provide, maintain, protect and improve services or information you request, and to process and complete any
—to respond to your emails, submissions, questions, comments, requests, and complaints and provide customer service;
—to personalize and improve Chat Center service, for example by providing public posts or features that match your interests and location the best (;
—to send you security alerts, confirmations, and support messages and otherwise facilitate your use of, and our administration and operation of, our services;
—to find and connect with your friends (when instructed by you)
—for internal operations, including troubleshooting, testing, aggregate usage and data analysis and service improvement designed to increase the functionality and user friendliness of our services; and
—for any other purpose for which the information was collected.
—What information is shared with third parties
We do not share the personal information we have collected from you with companies, organizations and individuals, except as described below:
—with your friends on Chat Center, connections from your address book or other connections with whom you choose to
share your Chat Center messages;
—with general public via Chat Center, when you chose to make your posts public;
—with certain social networking services, when you chose such sharing through Chat Center;
—with service providers who are working with us in connection with the operation of our site or our services, for example, data storage service providers. These service providers have access to your personal —information only to perform services on our behalf and are obligated not to disclose it or use it for any other purposes;
—when you choose to provide us your consent to do so;
—When we have a good-faith belief that access, use, preservation or disclosure of the information is reasonably necessary to:
—meet any applicable law, regulation, legal process or enforceable governmental request;
—enforce applicable Terms of Service, including investigation of potential violations;
—detect, prevent, or otherwise address fraud, security or technical issues;
—protect against harm to the rights, property or safety of Chat Center, our users or the public as required or permitted by law.
We may share aggregated information and non-personally identifiable information publicly and with third parties for industry analysis, demographic profiling and other similar purposes, for example to show trends about the general use of our services.
We are not responsible for the actions of service providers or other third parties, nor are we responsible for any additional information you provide directly to any third parties.
We work hard to protect Chat Center and our users from unauthorized access to or unauthorized alteration, disclosure or destruction of information we hold. In particular:
—we encrypt all phone to server text-based communication using SSL. Our web site supports the use of https also.
—we review our information collection, storage and processing practices, including physical security measures, to guard against unauthorized access to systems.
—we restrict access to personal information to Chat Center employees, contractors and agents who need to know that information in order to process it for us, and who are subject to strict contractual confidentiality obligations and may be disciplined or terminated if they fail to meet these obligations.
—Please be aware, however, that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
—Please, contact us if you believe your Chat Center information has been misused by emailing us at firstname.lastname@example.org
If you have an account, you can access and modify the personal information you provided us that is associated with your account. Please, go to Me Screen - Settings to view and modify your information.
If you want to stop using your account, you can either deactivate or delete it by emailing us at email@example.com.
Deactivating your account puts your account on hold. Other users will no longer see your information, but we do not delete any of your information. Deactivating an account is the same as you telling us not to delete any information because you might want to reactivate your account at some point in the future. You can deactivate your account by emailing us at firstname.lastname@example.org.
Your friends will still see you listed in their list of friends while your account is deactivated.
When you delete an account, it is permanently deleted from Chat Center and all information stored at Chat Center on your personal cloud is also deleted. Any other apps or uses tied to your personal cloud on Chat Center will also be affected. It typically takes a short time to delete an account, but some information may remain in backup copies and logs after deletion . You should only delete your account if you are sure you never want to reactivate it or access any information on your personal cloud at Chat Center. You can delete your account by emailing us at email@example.com.
Certain information may be needed to provide you with services, so we only delete this information after you delete your account. Some of the things you do using Chat Center are not stored in your account, like commenting on a photo or sending someone a message (where your friend may still have a message you sent, even after you delete your account). That information remains after you delete or deactivate your account.
Our service is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information of a child under 13, we will take steps to delete such information from our files as soon as possible. To delete such information, please email us at firstname.lastname@example.org.
Chat Center works hard to keep your information secure, but we need your help. We try to keep Chat Center up, bug-free and safe, but we cannot make guarantees about any part of our services or products.